delivery policy
Online Shop Delivery Policy
Thank you for shopping with us! We are committed to providing you with a smooth and efficient delivery experience.
1. Shipping Methods and Carriers:
We offer a variety of shipping methods, including [List shipping methods, e.g., Standard Shipping, Express Shipping, Priority Shipping].
We partner with reputable shipping carriers such as [List carriers, e.g., USPS, FedEx, UPS, DHL] to ensure reliable delivery.
The available shipping methods and carriers will be displayed at checkout, based on your location and the items in your order.
2. Shipping Costs:
Shipping costs are calculated based on the weight, dimensions, and destination of your order.
We may offer free shipping promotions for orders that meet certain criteria (e.g., minimum order value).
The exact shipping cost will be displayed at checkout before you complete your purchase.
3. Processing Time:
Orders are typically processed within [Number] business days of receiving payment.
Processing time may vary during peak seasons or for custom/made-to-order items.
You will receive a confirmation email with tracking information once your order has shipped.
4. Estimated Delivery Time:
Estimated delivery times vary depending on the shipping method and your location.
[Provide estimated delivery time ranges for different shipping methods, e.g., Standard Shipping: 3-7 business days, Express Shipping: 1-3 business days].
Please note that these are estimates, and actual delivery times may be affected by factors beyond our control (e.g., weather delays, carrier issues).
5. Tracking Your Order:
Once your order has shipped, you will receive a tracking number via email.
You can track your order using the provided tracking number on the carrier's website.
6. Delivery Address:
Please ensure that your delivery address is accurate and complete.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
We may not be able to change the delivery address once your order has been shipped.
7. International Shipping:
We offer international shipping to [List countries, or state "select countries"].
International shipping costs and delivery times vary significantly depending on the destination.
Customers are responsible for any customs duties, taxes, or import fees that may apply.
Delivery times for international orders are estimates and can be affected by customs clearance.
8. Delivery Issues:
If you experience any delivery issues, such as lost or delayed packages, please contact our customer service team.
We will work with the shipping carrier to resolve the issue as quickly as possible.
In the event of a lost or damaged package, we may offer a replacement or refund, subject to our investigation and the carrier's policies.
9. Delivery Confirmation:
Some shipping methods may require a signature upon delivery.
If you are not available to receive the package, the carrier may leave a delivery notice or attempt delivery on another day.
10. Policy Changes:
We reserve the right to modify this delivery policy at any time. Any changes will be posted on our website.
Contact Us:
If you have any questions or concerns about our delivery policy, please contact us at:
Email: m.wang@easyrv.net
Phone: +8618817645668
Mailing Address: NO 2377 GUDAI ROAD SHANGHAI 201199